Mature and Passionate fundraisers,
delivering amazing results

Ethical fundraising solutions for charities large or small

get on a phone

ABOUT US

Clever Contacts offers a fundraising solution available to all charities, big and small.

We started in 2014 with the goal of ensuring charities in Australia have an ethical and transparent partnership with their telemarketing supplier.

Our team are a passionate and mature group of fundraisers who pride themselves on returning excellent results.

We’ve taken a step away from the traditional approach to fundraising calls and actively promote full interaction between our clients and our team.

Enrollment

Tara

Bequest Officer

About you: ‘’I about to celebrate two years here at Clever Contacts. I love my job & the people I work with and am proud to be part of such an amazing team.”

Favourite charities: “Mater, RSPCA & Prince Charles”

What do you like most about fundraising: “I love spreading the word about our amazing charities & the wonderful work they do – from various research programs to Australia’s first pregnancy assessment centre to the animals who have been rescued from cruelty & neglect.’’

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Corinna

Bequest Officer

About you: “Peaceful anarchist and world changer. Am absolutely sure crowd-funding is what will change the world!”

Favourite charities: “So many worthy causes… Life Education and anything which creates community engagement. Animals!!”

What do you like most about fundraising: “Makes me feel I am doing something very worthwhile for the world!”

Hardest part of your job: “Avoiding the cake and lollies at break time!”

privacy and compliance

We respect and understand the rights of every person that we speak to, either as a donor or as a client.

We urge you to get in touch if you have any concerns about your privacy or the treatment of confidential information.

View our Privacy Policy

Our Services

We would love to talk to you about your next campaign. We can offer a variety of different solutions including (but not limited to) traditional fundraising campaigns, value exchanges, welcome calling, event registration, and many more.

Outbound
Inbound
Specialised
Brooke RoseTonia FroutzisShannon LaverackEmma WillsBrooke GonanoRachael Murphy​Jonathon Grapsas
Over the last year, it has been a pleasure to work with the team at Clever Contacts. Clever Contacts is not your one size fits all fundraising agency. From the very start we created a true partnership and worked together to build a fully customised welcome and engagement campaign from the ground up for the Mater Chicks in Pink International Women’s Day Fun Run. From SMS triggered messages on non-contacts to personalized emails post -call summarizing what was discussed, Josh’s team were quick to recommend and implement various techniques that our donors and participants would be most responsive to. The campaign from start to finish truly helped our overall result and was easily the most affordable TM work we've done in this arena. The staff are warm, passionate and mature who quickly adopted the messaging and were engaging with participants beyond what was on a script. A small agency, but a huge result! Thanks Clever Contacts and team for all your hard work and in helping to make the 25th annual RACQ International Women’s Day Fun Run its bustiest year yet!
Brooke Rose
Fundraising Manager
I would recommend Clever Contacts to anyone who requires professional and highly responsive customer service from their telemarketing agency. ​The team is extremely thorough and very knowledgeable in the delivery of campaigns. The tele-fundraisers are also very customer focused and provide excellent donor care to our supporters.
Tonia Froutzis
Marketing and Communications Manager
I've worked directly with a lot of the Telephone fundraising agencies in Australia and can say without reservation, Clever Contacts is certainly demonstrating excellent results across multiple campaigns, at a lower cost and therefore higher ROI. Without issue, data is processed and returned every day, notifications of potential issues and other call outcomes such as bequest leads are flagged and programme requirements can be adjusted at any time to better suit our needs. Clever Contacts have such confidence in the quality of their agents that we receive all call recordings and regular seed calls. Our cost per acquisition on our current Regular donor acquisition is much lower than I've previously experienced and the quality of these calls is obvious through our low attrition. Clever Contacts remain nimble and getting a first time acquisition, retention or upgrade campaign off and running can take only a matter of days. They have a small dedicated team and work hard to deliver exceptional fundraising results. I would recommend Clever Contacts without hesitation for small to medium sized fundraising campaigns.
Shannon Laverack
Fundraising Manager
Clever Contacts have an amazing team of mature fundraisers – they have been an extension to our team by calling our wonderful donors and asking them if they would consider including Cancer Council Queensland in their will. They have a fresh and caring approach to handling bequest calls that puts our donors interests for the future first. Their agents are warm and enthusiastic bringing a wealth of life experience to each call. ​ ​I would recommend Clever Contacts without hesitation!
Emma Wills
Bequest Manager
Clever Contacts are a full service phone fundraising agency that deliver exceptional results at a very low cost. They use a clever unique call outcome system to identify bequests, major gifts or anything out of the ordinary. This really helps us react quickly when needing to respond to specific donor requests or gifts and ensures important information is not lost in translation. ​It’s easy to see why they've grown so quickly and have such a great reputation - they truly care about our cause and want to make a positive difference
Brooke Gonano
​Direct Marketing Coordinator
Clever Contacts are a great team to work with. They have been full of ideas to help us improve our fundraising and are always willing to test different scenarios. Their pricing is very competitive and results have been great. They are open and transparent about how the campaigns are performing and are willing to change things to get the best possible outcome. ​Clever Contacts have even donated calling time to help on other programs. I would recommend Clever Contacts to any charity who wants a dedicated phone partner.
Rachael Murphy
Workforce and Supporter Services
Clever Contacts are brilliant to work with. No job is to hard or out of their skill set. They recognise the most important part of their business is their phone agents and it’s easy to see what a difference this makes to results and the conversations they have with donors. Ultimately, their cost per acquisition on campaigns we’ve partnered on is some of the best I’ve seen. Working together, I couldn’t recommend another agency more.
​Jonathon Grapsas
​Owner
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